Refund Policy

30 Day Refund Policy on All Products

Our official return policy for all Our Product is as follows:

InstaThumbs will, at its discretion, allow for the return or replacement of any product within 30 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 30 day return period. After 30 days all sales are final.

The customer may cancel their recurring billing subscription products at any time.

If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within the standard 30 day return period.

A refund on a recurring billing product will also result in a cancellation.

If customers request a cancellation for their recurring billing product no future rebills will be charged to their account. Keep in mind, a cancellation will not generate a refund - it will only stop any future rebills.

When a customer reaches us by phone or email, our first response is to offer technical support for the product.

However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control in which case a cancellation or a refund may be processed.

Please Note:Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund.

Customers requesting serial or repeated returns will be blocked from making further purchases. Customers that violate the terms of use of the product may have their right of return revoked.

Customers requesting a return within 30 days of purchase may be approved by our customer service team if the customer provides evidence that their case merits a return.

After 30 Days

There is no refund offered after the first 30 days.

Contact Us

We want happy satisfied customers

Create a support ticket by emailing us at support(at)instathumbs.com with "Refund Request" in your subject line. T o serve you and others better in the future, we require that you tell us why you want a refund and provide us with an opportunity to help you fix the issue.